Do you want to burn money? If you have money to blow and you want to spend double the money on a cheap piece of garbage, buying Alienware is for you! The PC case is plastic and the GPUs run as hot as a fire, which makes sense because you might as well burn your money if you buy Alienware. They give you the cheapest and slowest RAM they could possibly get their grubby hands on too. They have a R15 advertised at $4,449.99. Can't be all bad, can it? If you look at and compare the specs, you can custom build one yourself with better quality components for under $2,500.00. Their predatory behaviour on people trying to get into the PC gaming field is absolutely disgusting. It's at the point where CyberPower are whole tiers above these guys, and that's really saying something.

Alienware is the worst thing ever that… Alienware is the worst thing ever that you can buy. Overpriced and poorly designed and performs like TRASH NEVER BUY HERE. CUSTOMER SERVICE IS ALSO SO BAD YOU HAVE TO PAY JUST TO TALK TO THEM PLEASE AVOID ALIENWARE

I recently bought an Alienware M18 I recently bought an Alienware M18. Within 3 weeks the thermal paste had given out and the company sent out a technician. He installed a new cooling system, but in doing so he damaged the graphics card and reinstalled the case so poorly that the screws were stripped. I had no chance to even open the thing up. The case was so badly warped by his clumsiness that I couldn’t plug in headphones or a mouse. In the end I had to send the computer back to Dell for a refund. Absolute waste of time.

Alilenware was great back before they… Alilenware was great back before they were bought by Dell. Now they are nowhere as easy to work with and it seems like their PCs are more cookie cutter instead of the awesome custom PCs I used to get from them. I would still use Alienware but they arent the best anymore.

Every single time we are connected the… Every single time we are connected the customer service fails to provide a good or even fair service. It’s terrible!!!!! If you want to purchase a computer especially if it’s Alienware THINK TWICE! because if you have any problems they hang up on you, they are rude, or they transfer you to incorrect areas on purpose. The longest transfer trail I have had as been 7 times back and forth to the same departments because each of them say they cannot handle the problem.