Kareo

3353 Michelson Dr. Suite 400, 92612, Irvine, United States
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1.75
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

15.00%

1

70.00%
About Kareo

Kareo web-based practice management/medical billing software with integrated electronic claims processing is the most user-friendly and easy set-up solution on the market. Kareo is popular with physician practices from 1-10 providers and medical billing companies with 1-100 providers. Users can schedule appointments, verify insurance eligibility, send e-claims, receive electronic insurance payments, manage collections, store documents online, and print custom reports. Kareo is focused on freeing doctors’ hands for the important work of patient care. We unleash our entrepreneurial spirit daily to become the market-leading provider of technology-enabled solutions to the business problems faced by small medical practices.

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Samia Majid
GB

I opened the ERA enrollment cases for… I opened the ERA enrollment cases for some insurances and there is no expert to work on those. Whenever you call to follow up, they asked to open the new case because old one is denied. Nobody even bothers to contact you to inform why its denied. There is no direct number to contact enrollment team. Please don't use their services. You will be frustrated all the time.

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Steven Sharp
GB

Good software, bad customer service The software is good and easy enough to use. The customer support and insurance/payment onboarding has been terrible. I will submit help desk and reach out to support and not receive any confirmation email, and then I may or may not have the issue resolved. I have had to deal directly with insurance companies to work out the kinks Kareo/Tebra could or would not do.

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Iqbal & Tasneem Omarali
GB

Impossible to find competent billing… Impossible to find competent billing service that uses this software, despite the recommendations from the company. Lost thousands of dollars with this software. Not possible to terminate service on-line, and when you phone them, they tell you it will terminate, but they don't.... and you end up in collections

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Jackelyn Moran
GB

Jonathon has been extremely helpful to… Jonathon has been extremely helpful to our organization. When we signed on to utilize Kareo through TotalABA, we were confused about some of Kareo's features. Through it all Jonathon has helped to clarify the system for us and get everything we need set up to bill our services effectively. We are so grateful for all of his knowledge and help!

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Insight Credentialing
GB

Jubilio on the loyalty team is the… Jubilio on the loyalty team is the WORST rep you all could have. You should listen to the records for training purposes how he speaks with clients, yells at them and over talks them! Customers always come first but Jubilio doesn’t care about professionalism and when you ask to speak with his supervisor he “no I will not transfer you” what kind of customer service is that?!

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