Stay away from this company - they will improperly take your money Stay away from this company. They play games and don’t fully provide the support needed to be successful. I originally signed up for auto pay and have tried for six months now to get them to stop taking the monthly payments out of my business checking account even though I’ve been issued no less than six support tickets to cancel our account and stop auto pay. Unfortunately nobody from the department who does that according to the Kareo support is ever available. Obviously they just want money, even if its not theirs to take. Terrible. They owe me 6 months worth of refunds and costs for cancellation of my business account to stop these fraudulent withdrawals.

THE WORST BILLING COMPANY/SERVICE! THE WORST BILLING COMPANY/SERVICE!! It is nearly impossible to speak to a supervisor and do not sign the contract!!!! Once you sign it, they will not allow you terminate it without paying a full years worth. It is an absolute nightmare and the worst customer experience I have ever encountered in my life.

Jonathon has been extremely helpful to… Jonathon has been extremely helpful to our organization. When we signed on to utilize Kareo through TotalABA, we were confused about some of Kareo's features. Through it all Jonathon has helped to clarify the system for us and get everything we need set up to bill our services effectively. We are so grateful for all of his knowledge and help!

Good software, bad customer service The software is good and easy enough to use. The customer support and insurance/payment onboarding has been terrible. I will submit help desk and reach out to support and not receive any confirmation email, and then I may or may not have the issue resolved. I have had to deal directly with insurance companies to work out the kinks Kareo/Tebra could or would not do.

This company is a scam This company is a scam. Be careful when signing up. They have a contract if broken they’ll charge you $1119.00 to pay cancellation fees. I still didn’t get my patients charts. When downloading patient charts into my computer it’s not compatible and broke my laptop. I had to buy new laptop and now I’m in collection’s because I didn’t know they have cancelation fees. I’d find another company