Kareo

3353 Michelson Dr. Suite 400, 92612, Irvine, United States
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1.75
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

15.00%

1

70.00%
About Kareo

Kareo web-based practice management/medical billing software with integrated electronic claims processing is the most user-friendly and easy set-up solution on the market. Kareo is popular with physician practices from 1-10 providers and medical billing companies with 1-100 providers. Users can schedule appointments, verify insurance eligibility, send e-claims, receive electronic insurance payments, manage collections, store documents online, and print custom reports. Kareo is focused on freeing doctors’ hands for the important work of patient care. We unleash our entrepreneurial spirit daily to become the market-leading provider of technology-enabled solutions to the business problems faced by small medical practices.

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Insight Credentialing
GB

Jubilio on the loyalty team is the… Jubilio on the loyalty team is the WORST rep you all could have. You should listen to the records for training purposes how he speaks with clients, yells at them and over talks them! Customers always come first but Jubilio doesn’t care about professionalism and when you ask to speak with his supervisor he “no I will not transfer you” what kind of customer service is that?!

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A Reviewer
GB

All of Kareo and Tebra “experts” are… All of Kareo and Tebra “experts” are literally like the blind leading the blind. The representatives do not call back. SIX months of paying into this and I’ve barely been paid. Claims have NOT been sent out! I’ve done everything instructed to do. Instructions are confusing and inaccurate.

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Iqbal & Tasneem Omarali
GB

Impossible to find competent billing… Impossible to find competent billing service that uses this software, despite the recommendations from the company. Lost thousands of dollars with this software. Not possible to terminate service on-line, and when you phone them, they tell you it will terminate, but they don't.... and you end up in collections

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Sandra Hutchins
GB

Terrible experience and onboarding Do you notice that all the recent positive reviews seem to have a distinct 'flavor' about them. Wonderful experience, my onboarder, etc? Looks like someone is doing damage control at Kareo. Well I will tell you that my "onboarder" barely knew a think about their own software, much less why it constantly lock us out. What an absolute terrible experience. I just hope I can get our money back with also seems like an uphill battle especially since it's been a few months fighting with their garbage product.

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Steven Sharp
GB

Good software, bad customer service The software is good and easy enough to use. The customer support and insurance/payment onboarding has been terrible. I will submit help desk and reach out to support and not receive any confirmation email, and then I may or may not have the issue resolved. I have had to deal directly with insurance companies to work out the kinks Kareo/Tebra could or would not do.

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