Uncaring I called to close my account on 1-19-24. I emailed my request on 1-23-24. They billed me again on 1-27-24. They won’t credit that amount saying it takes them 30 days to close an account!

The company is untrusty The company is untrusty, they will charge the customer what ever they want. And the wifi service is frequent interrupted. When you restart the modern, it could take 30 minutes to connect to their service.

BEWARE this greedy company BEWARE. I had been their customer for years, servicing a small number of dialup customers. They were great until June 2020 - we were being charged $0 because we had no dialup customers. Then, starting in June, they bumped their minimum charge to $250, even though I had NO CUSTOMERS. No notice, no communication, and 100% unwilling to compromise. It's on me that I didn't check my credit card statement for 6 months, but still -- completely unwilling to compromise or make this right. Again, billing went from $0 to $250 overnight with NO NOTICE. I won't do business with this greedy company in the future and caution anyone reading this review to think again.

Terrible service Terrible service. My internet goes out about once a week, and it takes 90 minutes to get someone on the phone. The person who comes on is useless except to waste more of my time turning things on and off. Then they say someone else who actually can fix the problem will call back in 24 hours. They actually call back about a week later (when I'm not home, of course), but somehow they manage to get their service turned back on in the meantime (until it goes out again). Also, they have a terrible email service that quarantines my outgoing messages from time to time for no reason they can explain. I will be switching providers when my contract expires in February.

Dslextreme is worth it We're glad that our first internet service provider was DSLExtreme. We never had cable internet and weren't able to find a company that provided truly unlimited internet without data caps with fair prices. DSLextreme were committed to bringing us internet and sent a tech out to install our modem. Since then we've had great connection with no hiccups.