Ting is ok. We've used Ting for several years after ditching Sprint. The only thing Ting seems to do wrong consistently is SIM cards. I've ordered several SIMs for my phones when I've switched from Androids to Apples and back. Without fail, Ting always sends the wrong SIM and I have to contact customer service to send the right one. Other than that they really haven't been a pain to deal with. There are cheaper options out there and I will consider them if Ting's service decreases.

Excellent customer service Excellent customer service. I’ve had ting for 5 years and I think I’ve only been down once and then recently we experienced connection problems but it was resolved that same morning I called. Amazing people and so nice to work with

They claim I used 12 GB of data in one… They claim I used 12 GB of data in one day, all in the background. I have my account set to suspend data after 5 GB. I do not believe that I actually did use all this data in one day, but even if somehow I did, it should have been cut off after 5 GB. When I complained to them, they simply told me that the feature to cut off data doesn't work (even though when I look at my account it still has that setting). Now they want me to pay $155 for one month of phone service. Update: Ting charged me $155 but I got my money back by doing a chargeback through my bank. Ting then shut my phone off. They offered me a $100 credit if I would reverse the chargeback, but I am not interested in a credit with Ting since I will never do business with them again.

Ting as I knew it is gone Yeah, sadly I concur with other reviewers. We’ve been customers since 2013 or so. I tried to buy an iPhone from Ting yesterday and I won’t go into details but the order was cancelled and I wasn’t even notified. The agents are clearly outsourced and lacking in skills or access to be helpful. I wasted several hours. Will be looking for a new carrier.

Ting sucks Two ting employees were in front of my house, I don’t know what they were doing. Their truck was blocking our driveway. Then they took off their rubber gloves and threw them in our yard. They are rude and unprofessional. I wouldn’t get ting if you paid me a million dollars.