Hours wasted and still not fixed.. Hours wasted and still not fixed... Emails are not responded to, support specialists contradict each other, promotional credits aren't applied, and on and on. Some quotes from today: "I do apologize for the experience that you have bee get in previous interaction on Ting [sic]." "sorry for the misunderstanding that has been given to you by our previous agent" [does that mean they've been fired?] "I do understand but as of the moment we don't have available supervisor"

GREAT Company and GREAT customer service Ting has been amazing to deal with and be a customer of if I need assistance. We are diligent at our usage but Ting meets our needs with our 4 phones and our monthly is VERY reasonably priced. I love that Ting can save me money in these challenging times and would recommend them to everyone as long as T-Mobile/Sprint service is good in your area.

Cost-effective AND Premium Customer Service Combined Ting has been outstanding at helping us control our mobile costs with their pay-for-what-you-use plans. AND their customer service is tremendous...quick to answer the phone or get back to you. We've made multiple device switches and added children to account requiring some extra setup, and they are always awesome to work with.

Ting is a fraudulent company Ting is a fraudulent company I try to pay my bill in wouldn’t go through so I told them to cancel my service here come September they took 106.73 out my account without my permission when I call them they told me they can’t refund me my money back so I have to call my bank to file fraud charges smh….

Ting is ok. We've used Ting for several years after ditching Sprint. The only thing Ting seems to do wrong consistently is SIM cards. I've ordered several SIMs for my phones when I've switched from Androids to Apples and back. Without fail, Ting always sends the wrong SIM and I have to contact customer service to send the right one. Other than that they really haven't been a pain to deal with. There are cheaper options out there and I will consider them if Ting's service decreases.