Hours wasted and still not fixed.. Hours wasted and still not fixed... Emails are not responded to, support specialists contradict each other, promotional credits aren't applied, and on and on. Some quotes from today: "I do apologize for the experience that you have bee get in previous interaction on Ting [sic]." "sorry for the misunderstanding that has been given to you by our previous agent" [does that mean they've been fired?] "I do understand but as of the moment we don't have available supervisor"

Worst experiences ever One of the worst experience i have ever had with a cellphone company been with them for a year or so was stuck on there old plan which gives you barely any wiggle room to work with data wise never sent any promotional emails or anything about there new $15 a month deal was stuck paying upwards of $45 a month for MBs of 4G no associate or sales person said anything about me being stuck on this outdated plan that they axed months ago been overpaying like crazy very angry

I recently updated to the Flex plan on a Samsung Galaxy Note 9. I recently updated to a different phone, a Samsung Galaxy Note 9 and upgraded to the Flex Plan. Ting provided me extraordinary customer service and walked me through the process in converting from two phones with two lines to one phone with a new service plan. Ting is, without a doubt, one of the best mobile phone services while providing the best value in their phone plans.

They claim I used 12 GB of data in one… They claim I used 12 GB of data in one day, all in the background. I have my account set to suspend data after 5 GB. I do not believe that I actually did use all this data in one day, but even if somehow I did, it should have been cut off after 5 GB. When I complained to them, they simply told me that the feature to cut off data doesn't work (even though when I look at my account it still has that setting). Now they want me to pay $155 for one month of phone service. Update: Ting charged me $155 but I got my money back by doing a chargeback through my bank. Ting then shut my phone off. They offered me a $100 credit if I would reverse the chargeback, but I am not interested in a credit with Ting since I will never do business with them again.

Ting is a fraudulent company Ting is a fraudulent company I try to pay my bill in wouldn’t go through so I told them to cancel my service here come September they took 106.73 out my account without my permission when I call them they told me they can’t refund me my money back so I have to call my bank to file fraud charges smh….