Phil Alston
GBI opted for free delivery 2-4 days I opted for free delivery 2-4 days. Should have gone for paid 24 hrs would have been less stressful. I had to ring Asus (Kalina) as heard nothing from courier as promised. However, she promised delivery before the end of 4th day and this happened. Well done her, she honestly sounded interested in my concerns and was calm throughout. So any problems were only in my tendency to worry about £1200 in the UK courier service. So, Asus, you did exactly as you said you would except I wasn't aware item was out for delivery until I called. Small issue.
Jacqui
GBSwift delivery, packaged well, guided set-up and all working well. The laptop was delivered very quickly at no extra cost. Beautifully wrapped and presented. Setting up was relatively easy although I would much prefer more information sent with the package. Whilst a full manual is not necessary a little more than what was sent would have been helpful. However, a relatively small criticism and I am sure most devices are sent in this way. Overall, quite happy with the laptop and all is working well so far!
Tian Gao
GBASUS ROG STRIX LC II 240 Free 2 days delivery(over £150) , and It was actually delivered within two days. I have had it installed on my computer for two weeks and it is very quiet when used lightly. When the computer is doing video editing, even with heavy use, the computer is quite quiet (but I'm not sure where the slight noise is coming from).
Adrian Zebrowski
GBDelivery Very Fast, but Customer Information is Mediocre. Ordered a mouse on sale Monday morning with Standard Shipping, received an order confirmation but didn't receive any shipping notifications or tracking numbers. Item arrived Tuesday around noon by DPD, while still listed as "processing" on the order page, i.e. not shipped. Fortunately, I was in at the time. It's great that it arrived so quickly with the cheaper shipping, but it's insane that I don't know it was shipped until it arrived. There needs to be some better communication with the customer.
Emma
GBAVOID Appalling! I'm not even sure this is a genuine website. Purchased a laptop and obviously authorised our payment with our online banking. However, we then received an email and attached letter, full of spelling mistakes and grammatical errors, asking for us to sign a disclaimer that Asus would forfeit any responsibility should the laptop not be delivered. They had also requested photo ID and either a copy of the credit card used or a utility bill to "confirm identity". Customer services were rude and would only say this is "standard procedure". AVOID AT ALL COSTS