Faulty product with a high price I purchased a £1700 laptop in December 2021. The computer has just failed, problem with graphic or motherboard when checked at local repair shop, they have informed it is beyond economical repair. Now checking I find it is out of warranty but have come find out this is a common fault with this product. If I send it to their repair shop they will wipe the data, which again is not useful. Seriously disappointed after investing in a high end laptop that if having gone with another manufacturer would have not had this fault. I won’t be buying their products again, avoid.

ASUS ROG STRIX LC II 240 Free 2 days delivery(over £150) , and It was actually delivered within two days. I have had it installed on my computer for two weeks and it is very quiet when used lightly. When the computer is doing video editing, even with heavy use, the computer is quite quiet (but I'm not sure where the slight noise is coming from).

Costumer Support inexistent Costumer Support inexistent. I spoke to a fellow that told me it was impossible for me to have bought my phone on their online store, which I did. He told me to reach support on my account, which lead me back to the number I was speaking with him. Now just trying to complain as loud as I can in the ASUS forums, maybe someone will help me fix (its a permanently blurred camera in asuszenfone9)

Bad quality laptop and awfulCustomer services Bought a laptop from them, within weeks the trackpad no longer worked along with a few other minor issues. Reported it several times on their website as per their instructions with photos to no avail. Spoke several times to their customer services who gave different instruction on how to submit an issue with the machine. Eventually, It was collected and inspected and their repair centre quoted me double the price (laptop was £200 and they wanted £400 to fix it). They said I had to pay £45 for them to return it to me or for them to dispose of it. Unfortunately had to pay to have the machine returned but this is a complete rip off. Very unhelpful customer services on the phone and via email. Terrible, badly made laptop not fit for general purposes. Would not recommend this company as their products are not of good quality.

Very happy with purchase Product arrived on time. Well packaged and in perfect condition. Everything was as specified - no issues, although keyboard layout different from my last two laptops - this will take a little getting used to. Would be happy to order from this supplier again.