Never ever buy anything from them Never ever buy anything from them. Sold broken laptop and refuse to repair it unless I pay for it. They keep saying its customer damage/missuse and not manufacturing issue despite of the picture proof of the issue being present day one out of the box. Its like hitting a brick wall trying to talk to them as they just ignore facts. Shady practice and scamming customers out of their money. Somewhere near 360 quid for repair on a laptop that costed 2500 quid that was faulty from the box. When calling them they refuse to put a manager on telling me to email complaints instead.

Repair Loop with no solution Couple of weeks before my warranty was to expire, the laptop started crashing when on battery. I’ve created a repair ticket and send the laptop to them, after a couple of days they send it back and said there is no problem. I called ASUS UK support and the guy on the line was very knowledgeable and friendly. He advised me to send it again, as the issue wasn’t fixed, still under warranty, but told me to share a link with them to a video of the problem, that’s exactly what I did. They didn’t watch the video and sent it back stating that it was tested and no problems found. I called the ASUS support again today, and he told me to send it through AGAIN! I have been buying and recommending ASUS products for 12 years. This is the last time I will buy anything from them. Companies that treat customers like trash should be punished by buyers.

Delivery Very Fast, but Customer Information is Mediocre. Ordered a mouse on sale Monday morning with Standard Shipping, received an order confirmation but didn't receive any shipping notifications or tracking numbers. Item arrived Tuesday around noon by DPD, while still listed as "processing" on the order page, i.e. not shipped. Fortunately, I was in at the time. It's great that it arrived so quickly with the cheaper shipping, but it's insane that I don't know it was shipped until it arrived. There needs to be some better communication with the customer.

Another tale of very, very poor service Our laptop screen failed suddenly after 9 months and, based on remote examination by photo, they said that it was 99.9% certain that it was damaged by us. They were even able to diagnose that it had been caused by the lid being closed on a pen that had been accidentally left on the keyboard!! It's an absolute load of nonsense, of course, and is a shoddy attempt by Asus to avoid their responsibilities to address the obvious hardware fault that has occurred. We won't be buying Asus again and would advise others to learn from our mistake!

B650 Plus Wifi I recently purchased the B650 Plus Wi-Fi Motherboard, and I must admit it’s among the finest motherboards I’ve ever owned. The built-in Bluetooth functionality eliminates the need for my external dongle, which is a huge convenience. Additionally, the three M.2 slots provide ample space for all my storage devices, and the impressive I/O options at the back of the motherboard enhance its overall usability. For the price, this motherboard is an excellent choice for anyone seeking a reliable and feature-rich option.