I opted for free delivery 2-4 days I opted for free delivery 2-4 days. Should have gone for paid 24 hrs would have been less stressful. I had to ring Asus (Kalina) as heard nothing from courier as promised. However, she promised delivery before the end of 4th day and this happened. Well done her, she honestly sounded interested in my concerns and was calm throughout. So any problems were only in my tendency to worry about £1200 in the UK courier service. So, Asus, you did exactly as you said you would except I wasn't aware item was out for delivery until I called. Small issue.

ASUS ROG STRIX LC II 240 Free 2 days delivery(over £150) , and It was actually delivered within two days. I have had it installed on my computer for two weeks and it is very quiet when used lightly. When the computer is doing video editing, even with heavy use, the computer is quite quiet (but I'm not sure where the slight noise is coming from).

Bad quality laptop and awfulCustomer services Bought a laptop from them, within weeks the trackpad no longer worked along with a few other minor issues. Reported it several times on their website as per their instructions with photos to no avail. Spoke several times to their customer services who gave different instruction on how to submit an issue with the machine. Eventually, It was collected and inspected and their repair centre quoted me double the price (laptop was £200 and they wanted £400 to fix it). They said I had to pay £45 for them to return it to me or for them to dispose of it. Unfortunately had to pay to have the machine returned but this is a complete rip off. Very unhelpful customer services on the phone and via email. Terrible, badly made laptop not fit for general purposes. Would not recommend this company as their products are not of good quality.

Faulty product with a high price I purchased a £1700 laptop in December 2021. The computer has just failed, problem with graphic or motherboard when checked at local repair shop, they have informed it is beyond economical repair. Now checking I find it is out of warranty but have come find out this is a common fault with this product. If I send it to their repair shop they will wipe the data, which again is not useful. Seriously disappointed after investing in a high end laptop that if having gone with another manufacturer would have not had this fault. I won’t be buying their products again, avoid.

AVOID Appalling! I'm not even sure this is a genuine website. Purchased a laptop and obviously authorised our payment with our online banking. However, we then received an email and attached letter, full of spelling mistakes and grammatical errors, asking for us to sign a disclaimer that Asus would forfeit any responsibility should the laptop not be delivered. They had also requested photo ID and either a copy of the credit card used or a utility bill to "confirm identity". Customer services were rude and would only say this is "standard procedure". AVOID AT ALL COSTS