My Vonage Family!!! Hi Vonage, I am your Retention Account Manager for 5 yrs. Thou I am no longer Working for you, I am dead serious to say Thank You for Giving me home for 5yrs. I wanted to offer you my company who cater Live Chat Operators to provide you service, I would love to still see Vonage Growing and I am more than willing to help you cater more Customer. We crate Traffic in the businesses and produce more Customer. I tried Reaching Boss Edith Gonzalez via Facebook since we've been friends for 8 yrs now but it's unusual her not responding to me. Hope to hear your thoughts about this. Thank you My Vonage Family. Love you!!!

I'm still on hold trying to cancel my… I'm still on hold trying to cancel my account. He keeps delaying, and making it sound like its some great bargain. Still on hold keeps telling me... incredibly sneaky, wants to take advantage of me, they keep charging for Vonage to my bank account, but I haven't used it in over 18 months!

Porting BEWARE Porting BEWARE. The actual process of porting was easy. Only problem is that it does not work. With the Vonage number it was fine but after porting it would not work and refused to work despite lots of phone calls to Internet provider and Vonage. Don't do it. UPDATE. Finally solved when I spoke to the right person. It seems my number was not associated? with the Vonage system. This was not part of the Technical Support person's standard list of fixes such as switching DMZ on, and Port Fowarding. The supervisor took 2 minutes to correct the problem, and said procedure will be updated. Phone working well now. At least contacting Technical support was easy and everyone was patient and did their best to help.

I will try to be honest I will try to be honest, helpful and constructive, following "critical constructive" theory. But it's difficult, because Vonage services are unnoticeable; they work so well that you don't even notice they exist. How can you criticize something you don't notice? What to recommend being constructive for a service that is so smooth, you don't know it exists? I'm sorry, but is perfect still perfectible?

I have been using Vonage for about 20… I have been using Vonage for about 20 years, maybe a little less. As long as I have an internet connection it functions very well. Recently I had a problem, contacted Vonage and the problem was solved immediately. I believe that it was the first time I had to contact Vonage in all of this time. It's a bit expensive but when you consider what it does, it's a bargain.