Customer service is excellent Customer service is excellent. I bought a new phone. I had trouble figuring out how to configure my phone. I called Puretalk three times and each person was so patient with me trying to help with my setup. This was not a problem with Puretalk it was a end-user problem. They are fantastic, recommend Puretalk to everyone. Especially for non techies.

Thanks so much, Puretalk! I’ve got to say I really appreciate the fact that this company doesn’t hate the values I believe in, first off. I also have been grateful for the service, including customer service provided. The price is a huge bonus, extremely competitive with others. I’ve been glad to have left the “big guys” and am happy to recommend Puretalk to my friends and family.

I love speaking to a real person and… I love speaking to a real person and not having to repeat information 3 times. Every person I've talked to has been knowledgeable and pleasant. I love this company and recommend them to everyone. They

Customer service is outstanding!! Customer service is outstanding!! Coverage in rural area of east Texas is superior to all others (8) that I’ve had in 14 years!! Customer service is outstanding!!

Big weather outage hassels Puretalk rep(s) were very patient with me, trying explain why I needed help correcting “something”. Short version of a long outage situation: Big snow (24”), big winds (40-60 mph) and total loss of electrical, including heat, water well, cell service. After walking me through the setting etc, etc. the tech focused on needing “reset” network. This weather situation has happened before but I was never able pin down where the problem was. The tech patiently walked me through the problem in a much faster way than any of my previous attempts. THANKS!!