This is the best phone service! This is the best phone service I’ve ever had and I’ve tried several. They use all the major cell towers so I actually have the best reception. For the first time I can actually use my phone in my room, I used to only get reception in my laundry room where I have a cell booster. Plus, the customer service is outstanding. I have never had an issue with PureTalk since I switched over a year ago.

My reasons for Five Stars The fact that you are: US Company Veteran-owned No outsourced customer service (Speaks ENGLISH that I can actually understand!) PRICE!!! These are the reasons I choose Pure Talk. My only issue is that I wish there were better customer service hours of operation. I know you're a young company, but maybe that can be rectified in the future.

Big weather outage hassels Puretalk rep(s) were very patient with me, trying explain why I needed help correcting “something”. Short version of a long outage situation: Big snow (24”), big winds (40-60 mph) and total loss of electrical, including heat, water well, cell service. After walking me through the setting etc, etc. the tech focused on needing “reset” network. This weather situation has happened before but I was never able pin down where the problem was. The tech patiently walked me through the problem in a much faster way than any of my previous attempts. THANKS!!

I have been with pure talk for several… I have been with pure talk for several years now, never had any issues. Never had any complaints with the customer service people. They've always helped me out and they've always been great.

After a few months of Pure Talk I can… After a few months of Pure Talk I can say the service is working well. In fact I can say I don't notice any difference in performance compared to my previous account at Verizon--telephone calls, texting and internet access all work as before. In addition, I like Pure Talk's easily navigable website, especially when it comes to tracking my daily data usage. I try to limit myself to 15GB of monthly data to earn the low $35/month rate. By monitoring my usage I can see if I need to apply the brakes toward the end of the billing period or not. It's kind of a game.