PureTalk

11100 Alcovy Road, 30014, Covington, United States
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4.15
Based on 20 Reviews

5

75.00%

4

0.00%

3

5.00%

2

5.00%

1

15.00%
About PureTalk

Simply. Smarter. Wireless. PureTalk makes saving you money our first priority. We offer 5G nationwide coverage on the most reliable network. Cell phone plans start at $20 offering Talk Text and Data. There is a cell phone plan for every data need. You can bring your own phone and existing phone number. We have the broadest range of the newest smartphones that are 5G ready. Our care team is based in our headquarters, so every call is answered right in the USA.

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Danielle DeCesaro
GB

This is the best phone service! This is the best phone service I’ve ever had and I’ve tried several. They use all the major cell towers so I actually have the best reception. For the first time I can actually use my phone in my room, I used to only get reception in my laundry room where I have a cell booster. Plus, the customer service is outstanding. I have never had an issue with PureTalk since I switched over a year ago.

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Sharon Lazorko
GB

Great product & service! I have used Puretalk for over 3 years. I have an unlocked phone and just got a new phone, both of which work great with Puretalk. Customer service & tech service is excellent. Price is right & right amount of data for my needs.

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Michelle McMillen
GB

Perfect English and Coverage! I have had to call a few times due to activating 2 phones and purchasing a new iPhone and activating that as well. I appreciate that everyone is based in America and speak perfect English. I have had no problem with connectivity nor coverage. I live in rural Alabama and the coverage is exactly the same as ATT which I had since the cellphone was first invented.

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Joe in Cincinnati
GB

After a few months of Pure Talk I can… After a few months of Pure Talk I can say the service is working well. In fact I can say I don't notice any difference in performance compared to my previous account at Verizon--telephone calls, texting and internet access all work as before. In addition, I like Pure Talk's easily navigable website, especially when it comes to tracking my daily data usage. I try to limit myself to 15GB of monthly data to earn the low $35/month rate. By monitoring my usage I can see if I need to apply the brakes toward the end of the billing period or not. It's kind of a game.

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JT Moore
GB

PURE TALK - WORSE THAN AT&T!!! I switched from AT&T to Pure Talk almost 6 months ago. The first 5 months were fine, with no problems. But this last month has been nothing short of HORRIBLE, HORRIBLE, HORRIBLE SERVICE. I can’t get YouTube videos to play. Most of the time even the thumbnails won’t load. My phone calls are constantly in and out. I have to ask multiple times “Can you repeat that? The service can’t even stream music, which requires much less bandwidth than video. Hell, I had to leave the grocery store, because my shopping list (Apple Reminders) wouldn’t load, and web pages wouldn’t load. So, I called Pure Talk last week (April 17th, 2024), and spent over 30 minutes with tech support for nothing. No change. They told me there was an outage from AT&T! What the hell does AT&T have to do with Pure Talk? Well, It’s their back-bone! I left AT&T because of their VALUES and was told Pure Talk Represents my values, but the reality is, my money is still going to AT&T. At the end of the call, I told the agent I wanted a refund for HORRIBLE SERVICE over the past 4 weeks. A week later, no one has called. I called them back, got switched to 3 different people, who all put me on PERMA-HOLD, and I got to listen to the same BORING recording singing the praises of Pure Talk, while I held for a SOLID HOUR. I finally hung up, with ZERO RESULTS! It literally felt like they were just going to keep my hold until I hung up. So I guess they win and I lose! Looking for the next place to take my money. Any suggestions?

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