Excellent Customer Service and Fast Install!!! Conf# N64807527 Acct# 6788426 When I called just to inquire about pricing I had no intention of switching to Direct TV right on that call. But the excellent customer service I was given made that change for me. I chose to go with Direct TV and was able to get an installation date the very next day and am now saving over $60/month and got many more channels and features than I was getting with Dish and still saving money!!!! You cannot compare the deals and excellent customer service on top of that sealed the deal for me.

If I could rate a "0" I would If I could rate a "0" I would! Direct TV had a door to door guy trying to sign up people for their service, the man who stopped at my house LIED saying he's from charter and had to check our cable boxes for whatever reason then pushes his way inside my house then stating he's actually from Direct TV, pulled out his little sheets describing the packages. Absolutely fuming how he LIED and PUSHED his way into my house...with my 2 small children!! Completely disgusted with this man AND Direct TV!!!

DirecTV-My ONLY TV Source!!! I would recommend DirecTV to anyone due to the first class I receive when I call in to get a quote an make an order. All my questions were turned into answers and my confidence in DirecTV makes it only easier to trust their product. Customer service is my main objective when buying things and with this customer service agent, I would have bought a ketchup Popsicle with her wearing white gloves. (reference:Tommy Boy)

Extremely bad results, very poor service As a first time customer, I ordered the tv/internet cobo. NEVER received internet after giving my personal information. Representative put the incorrect address and email on file. Tried calling back many times, no help at all. I was given and redirected to phonelines and numbers that were bogus in my opinion. I still don't have internet and there is no one to answer for this after spending serveral hours of getting the run around. I was repeatedly told by the representatives that they could only help new customers.

The experience we had with direct tv customer service was awesome! I called and after answering a few automated questions, I was directed to a customer service agent. All of my questions were answered. The agent knew the product and was very pleasant. Everything was gone over in detail before I decided. The entire experience was quick and painless! We even lucked out on an nfl package deal for next year! We're going to recommend direct tv to anyone and everyone we can!