so far so good Sales person was professional and knowledgeable. Price seems good so far. I will definitely see if they claim to be the best in the industry and lower rates than the competitors in 3 months. Main reason I switch other than the rate is because dish no longer has fox news!

Anthony with the Queens accent now living in Florida Rocked My Day! Change is not something that most of us are comfortable with. After overpaying for many years with the competition I finally made the call to become part of the Direct TV family. First things first, "Anthony" from Queens and now living in Florida (Your Customer Service Rep) says, "We are huge on loyalty at Dish and we are here anytime for you and we want to earn and to keep your business." And he meant it. We are confirmed customer 77501222

The experience we had with direct tv customer service was awesome! I called and after answering a few automated questions, I was directed to a customer service agent. All of my questions were answered. The agent knew the product and was very pleasant. Everything was gone over in detail before I decided. The entire experience was quick and painless! We even lucked out on an nfl package deal for next year! We're going to recommend direct tv to anyone and everyone we can!

A customer service rep in AMERICA WHO SPEAKS ENGLISH VERY WONDERFUL EXPERIENCE LAST NIGHT INTERACTING WITH MICKI, A CUSTOMER SERVICE REP WHO IS WORKING OUT OF MIAMI....VERY REFRESHING....ESPECIALLY AFTER DEALING WITH TIME WARNER EARLIER IN THE DAY, MY CURRENT VENDOR, THAT ACCIDENTLY ERASED MY DVR FEATURE AFTER THE CONVERSATION...THEN I HAD TO SPEND ANOTHER HOUR ON THE PHONE LATER IN THE EVENING TO RECTIFY THAT PROBLEM...SO I AM DELIGHTED TO BE CHANGING TO DIRECT TV...THANK YOU AND LOOK FORWARD TO INTERACTING WITH YOU ALL....KEEP UP THE GOOD WORK....

I should of signed with Direct TV years ago. I called Direct TV. Got an immediate follow up phone call. They are such nice people and so accommodating. I can't wait to get my great picture and DVR and free HBO for 3 months. Thank God an affordable cable company with excellent customer service.