Thank you IK Multimedia Support Team Jason was terrific! Very professional, knowledgable, friendly and patient. He solved my technical problems and I'm excited to have access to Sample Tank 4 and Miroslav Philharmonik again.

I was dealing with a weird edge case… I was dealing with a weird edge case that blocked my ability to install the product portal software. The support team was quick to respond and patient with me. Less than 24 hours later and I’m fully up and running. Thank you!

rubbish support. been with IK multimedia products since 2007. Getting extremely frustrated with the weeks of support from Jason W, who can't effectively guide me through the authorization process for the new version os OSX. God help us. Last email from Jason said "You authorize it on the main IKPM > Software tab on the right it should say Authorize. " If you has read my last email you would see that I HAVE DONE THIS. See my screen grabs. Pau Kaufman effectively helped me in 2007 when I first ordered the product by snail mail. This latest experience has been awful.

Professional service Good and fast customer service. They are helpful and they do everything to find the best solution.

The support tech did not give up and we… The support tech did not give up and we were able to fix the issue. The IK Multimedia Software is rich in resources!