US Mobile

11 East 44th Street, 10017, New York, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

5.00%

2

0.00%

1

5.00%
About US Mobile

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

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James Wortham Poppy
GB

“What an Amazing Experience” Just had a quick inquiry about my mobile bill for this month, Had the pleasure of speaking with a Muhammad Farman and this representative was AMAZING..Before US mobile I was with AT&T for 5+ years and I have to tell you Muhammad was the best representative by far he definitely went above and beyond to provide me with the necessary information I needed..We also had a small chat on the side which really meant a lot..US mobile if you ask me MUHAMMAD FARMAN most definitely deserves a raise..it was a pleasure speaking with Muhammad..5 stars ⭐️

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J D
GB

Samir B Samir B. did an excellent job of answering all my questions and helped me compare different plans to find the best. Great work!

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Lazer Sofer
GB

I had the kosher plan for $12 a month… I had the kosher plan for $12 a month and they told me that I can upgrade it for $6 a month and I got it done in less than 5 minutes!

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Pierre Kotze
GB

USMobile customer service is awesome I JUST finished switching over to USMobile (from a company whose name is associated with fresh breath.) From the moment I called the CSR of the previous provider to get my account number and PIN number for transfer, to having the new USMobile service up and activated, was around 15 minutes (that included setting up the APN on my iPhone as per their very clear online instructions). Prior to making the switch I had a few email exchanges with USMobile's reps to find the best plan for my needs and to answer a few questions. They were VERY prompt with their responses - usually within 20 or so minutes, and very knowledgable about their service. So, as far as their customer service goes, USMobile is awesome. I'll have an opinion on their actual phone service for a few months, but so far everything checks out.

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MARGE KUNIAN
GB

AHMED MUSTAFA CALLED AND SOLVED ALL MY PROBLEMS Ahmed Mustafa called exactly as I was concerned about how I would be able to have an elderly person not be without her phone. Ahmed a total professional and incredibly knowledgeable about this home phone unit from US MOBILE assured me no need to connect unit until her son got the email that phone # was transferred. It was incredible that he called and solved everything. US Mobile has the most caring personnel ever. They are professional, caring, willing to help and going above and beyond. Ahmed Mustafa exemplified that. He is even calling tomorrow to transfer the # to Us Mobile and will call my friend's son as soon as the transfer shows as effective. That is huge!!! Bless US Mobile. The company is amazing, detail oriented and wants to make friends who live their service. Thank you Ahmed Mustafa and US MOBILE. So appreciative. Marge K

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