AHMED MUSTAFA CALLED AND SOLVED ALL MY PROBLEMS Ahmed Mustafa called exactly as I was concerned about how I would be able to have an elderly person not be without her phone. Ahmed a total professional and incredibly knowledgeable about this home phone unit from US MOBILE assured me no need to connect unit until her son got the email that phone # was transferred. It was incredible that he called and solved everything. US Mobile has the most caring personnel ever. They are professional, caring, willing to help and going above and beyond. Ahmed Mustafa exemplified that. He is even calling tomorrow to transfer the # to Us Mobile and will call my friend's son as soon as the transfer shows as effective. That is huge!!! Bless US Mobile. The company is amazing, detail oriented and wants to make friends who live their service. Thank you Ahmed Mustafa and US MOBILE. So appreciative. Marge K

USMobile customer service is awesome I JUST finished switching over to USMobile (from a company whose name is associated with fresh breath.) From the moment I called the CSR of the previous provider to get my account number and PIN number for transfer, to having the new USMobile service up and activated, was around 15 minutes (that included setting up the APN on my iPhone as per their very clear online instructions). Prior to making the switch I had a few email exchanges with USMobile's reps to find the best plan for my needs and to answer a few questions. They were VERY prompt with their responses - usually within 20 or so minutes, and very knowledgable about their service. So, as far as their customer service goes, USMobile is awesome. I'll have an opinion on their actual phone service for a few months, but so far everything checks out.

Outstanding customer service from… Outstanding customer service from Romaisa Khan who was very patient, stuck with me all along and provided outstanding customer service. Thank you.

The tech The tech, Ahmed Shaikh, was very kind and patient. He got things rolling well. This was not a reflection on Ahmed but US Mobile. Apparently, they have a 1.2MB text upload maximum. That means most pictures will not upload to texts properly. Other than that, it seems good. Kudos to Ahmed.😀

Adeen was incredibly patient with… Adeen was incredibly patient with someone who is not very computer literate. He helped me with activating a second phone to use while traveling and provided me with international services for it through US Mobil's GSM5T European partner. Thank you Adeen!