Slow but overall satisfied with service. My initial inquiry into Agisoft's PhotoScan software with MotionMedia seemed well attended too. I waited for 5 weeks with no reply and then decided to call back. From that time on, purchase of the product and the service has been prompt and well received. Great service now that we have purchased the product, but I feel like our business didn't mean much until a more serious commitment to purchase was established.

This could have been a 1-star review This could have been a 1-star review, because the software I ordered was no longer being sold there, nor at the price posted, and they offered a cancellation refund, but I insisted they own-up to their error, and instead deliver what I just paid for. The team respond quickly and delivered within an hour, sucking up the cost and saving face. Kudos, regardless of management approval. Management should be proud for turning a 1-star into a 4-star. BTW: this was hours after waiting for my digital download to be emailed. I had to call them because online chat wasn't responding. So customer service depends on the customer's insistence. Just saying.

Great buying experience Great communication, really fast shipping. Even helped me find a coupon code when the one I had wasn’t working. I wasn’t familiar with the company, so was slightly apprehensive about buying a rather pricey item, but everything went smoothly and they greatly exceeded my expectations.

Great price, great service. Was very happy with my transaction with Motion Media. I ordered late on a Friday night, assuming the orders would be processed on Monday and I'd hear back some time on Tuesday. On Tuesday morning I was getting a little anxious, so I emailed them and received a reply back right away, letting me know my order had been processed and they were just awaiting a response from the company. Within the hour from contacting them, I had my order and was using my software. Thank you!

exactly what was promised I recently purchase zbrush 4r7. I am totally satisfied with motion media. they not only delivered on time like they said. Also the price was about $150 cheaper, than amazon or straight from pixologic itself. I will always check with motion media for any new software I will be buying in the future.