This could have been a 1-star review This could have been a 1-star review, because the software I ordered was no longer being sold there, nor at the price posted, and they offered a cancellation refund, but I insisted they own-up to their error, and instead deliver what I just paid for. The team respond quickly and delivered within an hour, sucking up the cost and saving face. Kudos, regardless of management approval. Management should be proud for turning a 1-star into a 4-star. BTW: this was hours after waiting for my digital download to be emailed. I had to call them because online chat wasn't responding. So customer service depends on the customer's insistence. Just saying.

The item we ordered was getting delayed… The item we ordered was getting delayed by the manufacturer, Brad at Motion Media called me right away and problem solved for us. We were able to get what we needed for our shoot. In today's society, it is very refreshing to know Customer Service still exists.

Great price, great service. Was very happy with my transaction with Motion Media. I ordered late on a Friday night, assuming the orders would be processed on Monday and I'd hear back some time on Tuesday. On Tuesday morning I was getting a little anxious, so I emailed them and received a reply back right away, letting me know my order had been processed and they were just awaiting a response from the company. Within the hour from contacting them, I had my order and was using my software. Thank you!

Great buying experience Great communication, really fast shipping. Even helped me find a coupon code when the one I had wasn’t working. I wasn’t familiar with the company, so was slightly apprehensive about buying a rather pricey item, but everything went smoothly and they greatly exceeded my expectations.

Motion Media & Me. Working with Motion Media has been the best experience possible for me. I am a sole proprietor and sometimes it's tough to get the software I need quickly. A lot of the developers are overseas and it's nice to have someone I can call on locally. Brad, in particular has handled all my license purchases to date and he's is always responsive, knowledgeable and helpful. I only wish other companies were this easy to work with!