William A Neary
GBThis could have been a 1-star review This could have been a 1-star review, because the software I ordered was no longer being sold there, nor at the price posted, and they offered a cancellation refund, but I insisted they own-up to their error, and instead deliver what I just paid for. The team respond quickly and delivered within an hour, sucking up the cost and saving face. Kudos, regardless of management approval. Management should be proud for turning a 1-star into a 4-star. BTW: this was hours after waiting for my digital download to be emailed. I had to call them because online chat wasn't responding. So customer service depends on the customer's insistence. Just saying.
Quincy
GBAMAZING CUSTOMER SERVICE! Through the website's Support Chat feature I waited no more than 20 seconds to have both of my issues immediately resolved. Which was perfect because I'm behind a deadline! Motion Media should buy their support agent a cup of coffee for being so awesome!
James Darknell
GBGreat price, great service. Was very happy with my transaction with Motion Media. I ordered late on a Friday night, assuming the orders would be processed on Monday and I'd hear back some time on Tuesday. On Tuesday morning I was getting a little anxious, so I emailed them and received a reply back right away, letting me know my order had been processed and they were just awaiting a response from the company. Within the hour from contacting them, I had my order and was using my software. Thank you!
Butler-Macdonald Plastic Conve
GB4 new Eizos - Very Happy Had a chat session with these guys one evening late and they worked with me to get 4 new Eizos - they were very hard to get elsewhere, MM had them shipped direct from Eizo. All arrived well packaged, no problems. All 4 are up and running, very happy with the purchase and efforts from Motion Media. By the way, some reviews say these do not come with cords. These had USB-C, USB and DisplyPort cords all in each box.
Lesley B.
GBAwesome Motion Media The short wait (less than 24 hrs) well worth the money saved. I cringed at the original price on Pixologic long enough, and just before I bit the bullet- I happened to navigate my way here. I successfully installed ZBrush on both my home devices in minutes with no hassles. My new go to for future purchases as well. Thanks Motion Media!