Johannes Schönherr
DEconflicting Unfortunately, I have had a mixed experience with AirHub. It was very easy for me to buy an eSIM and I hope to get it activated when I start my journey. My wife also tried to buy an eSIM for an older iPhone model that obviously wasn't set up for eSIM yet. In any case, she was unable to enter an EID. Despite this, the fee for the eSIM was withheld and a refund refused. It is unacceptable that a non-compatible phone should be provided with an eSIM card that is then unusable. I have asked for a refund of the fee and have not yet received a reply. after all, it is advertised on its website with a 100% refund. My wife bought an eSIM for the first time and was therefore still inexperienced.
gilmar
JP7-day Unlimited plan in Japan Used their unlimited 7-day e-sim in Japan. I have used other esim providers and were almost crap and unusable due to very slow speed. Airhub's e-sim have speed of 18Mbps which is not the fastest maybe but more than enough for my needs. Moreover, it has tethering (mobile hotspot) feature, which other providers don't have. Will definitely order again. Highly recommended.
Lisa Keeble
GBJust worked It was the only eSim I could find that also had calls and texts within the country as well as data. I was worried after seeing some of the reviews, but for me it just worked, no issues at all. Can't comment on the support as it wasn't needed at all.
Mick Kelly
GBNever again customer service is useless EDIT: no matter how many time I tell thesE people the reply below IS typical. UK NUMBERS COULD NOT CALL ME. THEY WENT TO VOICEMAIL. AAARRRGGHH. Never again. 30 day eSIM with local voice calls. The customer service is just dire. Arrived in Australia data worked almost straight away. Gave me a uK number ( a big selling point) it never worked. Anyone calling from the UK went straight to voicemail. Tried the chat, no response then get a random email in return: not once did anyone answer the chat in the app after multiple attempts. Respond with your issue get another response asking the inane questions over and over, from different operators about the same issue. Different answers. I gave up after the 6th attempt to get this company to answer why no-one could call the UK number. International calls not allowed. So why give a UK number. Calling local numbers was very hit and miss. Ended up using WhatsApp most of the time.
Kevin Philippo
NLLess data then paid for Bought 3 esims here for dubai. 5 gb each. All stopped randomly at 2 or 1,5gbs used. Couldnt be bother to look further for the last day here but certainly never buying here again. Customer service wont give you money back or help, just tell you to turn your phone off and on again.