bdodroid
GBOrdered on May 28th, shipped April 26th. Ordered on May 28th and paid extra for expedited that stated it would ship by the 29th. Well, over a week later and the order was still in processing with zero communication from scuf. I reached out to them and was finally told there was a delay at the factory and that was it. Then another 2 weeks go by with zero communication, so I reach out again and eventually get an email stating there was a delay due to "some unexpected shipping challenges that will result in a slight delay in the delivery of your order.", then they gave me a new ship date of April 26th. A MONTH after ordering. Delays happen, I get it, but the complete lack of any kind of proactive communication with your customers shows an utter lack of care and competence. Controllers fine though. Lots of clicky buttons. Software sucks, but its iCUE so that's to be expected.
Marciano Orta
GB5 Stars Flawless Greater Than Great This is the best controller i have ever used and it was supposed to come on may 2nd but it came on April 25 amazing would buy again
Marcelino Valladolid
GBI play a lot of shooting games and when… I play a lot of shooting games and when I use my left analog stick (used for walking or running) it just doesn’t react sometimes and I get stuck and not being able to move and I only had it for a month. I would expect more from a controller that I spent over $300!
Matt D
GBUsing the website to build a controller… Using the website to build a controller was very easy and the build and delivery time were very short had my custom controlled with in a week. Very fast and everything works great
Michalis Michail
CYTrue customer services experience! Placed my first order a week ago and got a controller with some issues , customer services was super responsive and helpful , created a pre paid label with fast express shipping and got my refund withing 3-4 days in full! After that i decided to try one more time , they provided me a 40€ off my order and a free Pulse 6 pack ( another 20€ ) and said they will be extra careful this time which i really appreciate! Best customer service i ever experienced.