
Radu
DKROCCAT Vulcan 121 AIMO I bought a ROCCAT Vulcan 121 AIMO 2 years ago so it's sadly out of warranty, the keyboard started having issues with some keys few months ago and now it's borderline unusable. The keys in question either don't work or they double type. Searching online, it seems like a common problem with the products of this company, avoid their products.

SAD JOLLYFROGGER
GBOnce again my mouse packed up for no… Once again my mouse packed up for no reson, never again will I waste my money on roccat. I have bought three mice over the years and all have failed within two-three years consideroing the price this is very poor

KaptainSugoii
GBAmazing experience I haven't had any issues when getting my orders or any purchasing issues. Your guy's products are well made and I do appreciate the small details you guys put into your products. Your return on purchases are fast, the products all come in great packaging.

Samuel
DEI had a very good experience with the… I had a very good experience with the customer service after I ordered the wrong keyboard layout. My wife absolutely loves the look and feel of the keyboard and mouse as it matches her new custom built PC (white shadow). The only issue we are having now is that the mouse keeps right clicking on its own which is super annoying and we will be returning.

Warren Woodward
CAGreat responsiveness to my issue Great responsiveness to my issue. Replacement of a second deficiency product just awesome. I have used Roccats since the beginning and honestly gone through quite a few Roccats product.the mice wheels and buttons fail headphone wires break keyboards are solid though. I keep buying them because I love the product so having replacements provided when the fail is a big deal thank you.