JOLENE FELDHACKER
GBHappy Rise Broadband Customer Tim was my installer and he was very pleasant and very knowledgeable about the process and did a quick set up and answered my questions. Julie was the one that set up the appointment and scheduled my installation. She was awesome so helpful and accommodating. Talking to her on the phone was like talking to a friend.
CHRIS SAUTER
GBAl works great Al works great. Just a litte wiring issue with faceplate
N/A
GBN/Av Matthew and Jacobi (sp?) were very nice, efficient and complete, and they added an extra connection box so we could run the cable between buildings. Also appreciate the text messages letting us know they were on their way. So far pleased with the new service.
WILLIAM WHITE
GBQuick, and very professional Gentleman came to our campsite and installed internet quickly and very professionally. I made a mistake and bought a modem instead of a router (or vice versa) and technician tried to put the blame on himself "I didn't explain it well", he explained just fine. It isn't often we see great customer service anymore, Keep Up the Wonderful Work!
BOBBI STARR
GBA little late, but excellent service. The installer had a hard time finding my address (which is not surprising because GPS often misdirects people to my remote location). He was SO polite (Kris Pickett) and apologized for not arriving during the exact window that had been anticipated. When he got here, he went straight to work locating the best location for my receiver, installed it, and made sure that my devices were activated and online before leaving.