When scheduling new service online for… When scheduling new service online for our new house, I thought I was scheduled for the upcoming week but when I rechecked it our schedule was for 2 weeks later. Since we moved and really needed internet service Julie in the Sales Team was able to reschedule our service for the next week - THANK YOU!!

A little late, but excellent service. The installer had a hard time finding my address (which is not surprising because GPS often misdirects people to my remote location). He was SO polite (Kris Pickett) and apologized for not arriving during the exact window that had been anticipated. When he got here, he went straight to work locating the best location for my receiver, installed it, and made sure that my devices were activated and online before leaving.

Slightly deceitful Was told to expect 30-40mbps instead of the 50mbps we pay for instead receive 6mbps to the router. We only have 2 options in our area and both can barely run a tv.

Not a reliable ISP Not a reliable ISP. Not good customer service. Fiber internet is supposed to be fast and reliable. Well, Rise provides one of those - their internet goes down fast!

They were very helpful and got my… They were very helpful and got my internet installed very quickly. My question got answered and they knew what they were doing