Quick, and very professional Gentleman came to our campsite and installed internet quickly and very professionally. I made a mistake and bought a modem instead of a router (or vice versa) and technician tried to put the blame on himself "I didn't explain it well", he explained just fine. It isn't often we see great customer service anymore, Keep Up the Wonderful Work!

Technician was very professional. and… Technician was very professional and courteous. He explained everything. I was very pleased with him.

Happy Rise Broadband Customer Tim was my installer and he was very pleasant and very knowledgeable about the process and did a quick set up and answered my questions. Julie was the one that set up the appointment and scheduled my installation. She was awesome so helpful and accommodating. Talking to her on the phone was like talking to a friend.

Customer service was great and… Customer service was great and friendly. Install had to reschedule 3 times which cost me time off from work. They always apologized and tried to be as flexible as possible on the new date and time. Finally, a tech from Kansas came to Iowa to install my dish. Another occasion involved a 3+ hour tech call about modem issues. Couldn't ask for a nicer guy. He tried so hard to help me with my problem.

the technition accidently took the cord… the technition accidently took the cord that goes from the phone to the black box. he also said that I would becharged for another router even though I hadn't requested a new one.