The ease of the warranty process was… The ease of the warranty process was nice enough for a full-time employee and a full-time parent. The process allowed me to take my time to grab all of the data, set up the photos and attach all of that to an email.

Excellent service and easy to deal… Excellent service and easy to deal with. Contacted them and explained the issues I was having with the headset transmitte and detailed what steps I had taken to troubleshoot. Rex their service tech asked me a couple other quick questions in and email and shortly after a new transmitter was shipped. Emails to confirm shipment as well. About as smooth or a warranty process for a great customer experience.

My Turtle Beach Flight One control… My Turtle Beach Flight One control worked perfectly until an update to MSFS that affected it’s performance. Turtle Beach support still responded to my issues quickly and professionally doing all they could to help. I could not have asked for better support. Roy was great!

Turtle Beach Customer Service is Top Notch My Turtle Beach headset broke, so I contacted their customer service. They sent me easy instructions to fix it. When that didn't work, they sent me a new headset in just two days! Because of their helpfulness, I'll definitely buy from them again.

It broke but they fixed it Not sure what happened but something going up inside the yoke and it became totally unusable. I contacted support and they sent me a prepaid label to ship the old device back and 2 days afterwards I found the new device sitting on my porch. Great service guys!