Great Service I was impressed with the timely response to my request for warranty repair or replacement. RMA sent quickly as was the response when you received my item. A replacement item arrived within a few days. Very happy with the service. I'm also happy with the Velocity One Flight Yoke and Throttle Quadrant. It makes the simulator all that more injoyable.

Turtle beach has been great Turtle beach has been great. I love the new stealth pro headset and the stealth rgb controller. I did have an issue the the RB button on the controller not working. Contacted turtle beach and easily made a warranty exchange. They sent me a brand new working controller.

Turtle Beach Customer Service is Top Notch My Turtle Beach headset broke, so I contacted their customer service. They sent me easy instructions to fix it. When that didn't work, they sent me a new headset in just two days! Because of their helpfulness, I'll definitely buy from them again.

It broke but they fixed it Not sure what happened but something going up inside the yoke and it became totally unusable. I contacted support and they sent me a prepaid label to ship the old device back and 2 days afterwards I found the new device sitting on my porch. Great service guys!

Excellent service and easy to deal… Excellent service and easy to deal with. Contacted them and explained the issues I was having with the headset transmitte and detailed what steps I had taken to troubleshoot. Rex their service tech asked me a couple other quick questions in and email and shortly after a new transmitter was shipped. Emails to confirm shipment as well. About as smooth or a warranty process for a great customer experience.