Noah
GBHad to replace my headset due to a… Had to replace my headset due to a technical issue I was having, customer service was so awesome and I was able to receive a new headset very fast. Thank you Turtle Beach!!
Bill
GBMy Turtle Beach Flight One control… My Turtle Beach Flight One control worked perfectly until an update to MSFS that affected it’s performance. Turtle Beach support still responded to my issues quickly and professionally doing all they could to help. I could not have asked for better support. Roy was great!
Ariel
GBExcellent Job The person who was helping me did an excellent job at giving me all possible suggestions to fix my issues and when they didn’t work, even though my warranty expired, they still did me a solid and sent me a new pair of headphones. Thank you Ed!
David
GBExcellent customer service!! I brought the P12 wireless headset and it's amazing. A really great product and great sound. Unfortunately the headset started emitting loud white noise. I contacted Turtle Beach as the product was still in warranty and they swiftly sent me a new one. Excellent service.
Kassi
GBPhenomenal Customer service I had a 600 GEN two headset that developed a crack above the left ear. I reached out to Turtle Beach because my warranty with the retailer I purchased it from was expired by about two months. They did not hesitate and offering a courtesy replacement. I shipped my damaged headset to them, within two weeks I had a new one. I will forever and always use Turtle Beach.