Best Service Experience This was honestly one of the best service experiences I have ever had. From the initial call to Brad to place the order, the follow up from Henry, Brad and Scott, and the actual service by Mark! Mark stayed at our house until we had thoroughly tested the remote and asked every question possible. He made adjustments based on our feedback quickly and then had us retest! Overall this is a very customer focused company end to end.

Livewire Our initial introduction to Livewaire was in 2010 when we moved into Monument square Condos. Livewaire quickly came up with media solutions to provide us with comprehensive audio and video components that not only were state of the art, but blended into our new small space. The install was seamless and more than met our expectations. Since then, LIvewire has conquered 2 additional projects. TV selection, wall mounted, integrated audio/video programmed remote control and SONOS throughout our home. Each install was professionally executed and flawless. They are simply put... The best in their field.

Fixed our TVs and treated us very fairly on cost. We were having several issues with a couple of our TVs and called Livewire (which did all of our initial A/V installation) to come take a look. Because we thought we were going to have to mount a new TV, they arranged for two technicians to come, which was going to cost us more $. But shortly after they arrived, they figured out the main issue and realized it could easily be addressed without two technicians. Within 45 mins, they had fixed all of our TV set-ups and chose not to charge us for having two technicians because we didn't end up needing the extra labor. They were also quite courteous, friendly, and helpful. It was a very positive experience that helped to earn my loyalty as a customer.

Expert Setup Great experience! Grant, the technician from Livewire was on time, worked through my setup of printer, laptop, a soundbar quickly and expertly! He even did some remedial work on my network to improve it. Grant was knowledgeable and proficient, worked hard and quickly, was personable, and a genuine pleasure to welcome to my home electronic needs.

In-home visit March 23 Technician (Jonathan) arrived on time to sync universal remote to new FIOS set top box. The issue was resolved quickly and Jonathan volunteered to answer any other home theatre and related questions during his one hour service time. This was the second time Jonathan has done a service call to our home, and both times his has been very professional, knowledgeable, and helpful. He is a great service rep and Livewire has been very good to work with.