Understand you are buying defective product in some way. Understand that buying from this company means you are buying a used/returned product that is defective in some way. Most importantly, DO NOT expect any sort of support or backing from them. I expected that I was buying a new product and that is not the case. It is best to order products from amazon where problemed items can be easily returned. They will respond to this negative review with a dismissive way stating the fault is mine.

I have ordered in the past and was not… I have ordered in the past and was not a bad experience, however this time i am fed up. I ordered a "NEW" LG headset, it was damaged in transit by the post office. After 2 months of emails I finally got them to agree to replace the unit. I got the unit and it has black tape on the back covering exposed wires. This company is a fraud and a scam I am trying to bring a case against the company and get them shut down and possibly fined for false advertisement and copywriter infringement. DO NOT ORDER ANYTHING FROM THEM!!!!!!!!!

Great Customer Service I recently purchased a bluetooth and unfortunately the unit would not go into pairing mode. With no questions asked, the CSR replaced the product before even receiving the defected return. I am confident the new model will perform satisfactorily and am pleased with this vendor. I will recommend Cellxpo to my friends and colleagues.

My husband ordered a Alta HR Fitbit for… My husband ordered a Alta HR Fitbit for me for.Christmas. It came not in original packaging but in a baggie that had no instructions or manual. It will not hold a charge. By the time he gave it to me on Christmas Day their 14 day return policy had expired. I called them and they said to send them an email so they could notify the vendor. I sent the email and minutes later I received a response that “the device was in good working order when shipped” and “we have never had a problem with this unit before” basically told me I was past their 14 day return period and”suggest you contact Fitbit”. I believe the Fitbit was a refurbished one, hence no packaging or manual. This is a crap company who does not disclose that the products are not new. I will never buy from them again and strongly recommend anyone reading this to beware.

Fast, Accuarate, Responsive, Flexible The item arrived quickly and was just what I ordered. Customer Service is responsive and helpful. I was referred for service on my item to the manufacturer and when they could not repair it they failed to provide me a like replacement. I really needed that particular model and even though the replacement period has passed CellXpo agreed to replace my item. I would not hesitate to use them again. They provide exceptional service!