Customer Service is Horrible Customer Service is Horrible! No way to contact customer service. Had to email on numerous occasions. Tracking # provided but tracking only said that shipping label has been processed. Took over 3 weeks to get the product and paid a high shipping charge

Terrible company Terrible company! Sold a reconditioned headset to me as though it was a new one on sale. Listed the regular price with a line through it and their price next to it without telling me it’s reconditioned. Then when I tried to contact them their website was mysteriously down for a number of days. My credit card company did not support me because Cellxpo said I didn’t contact them first. DO NOT DO BUSINESS WITH THEM. My headset now doesn’t work just a few months after buying them!

Sends wrong items then ignores you I ordered an item (headphones). The item I ordered wasn't available, so instead of letting me know and asking how I'd like to proceed, they sent an older cheaper model that the specific one I paid for. I immediately requested a refund and a return shipping label. They took several days to get back to me, then said it was close enough. I replied it wasn't what I specifically ordered and paid for. No response from them, just completely ignored.

If I could give NEGATIVE stars If I could give NEGATIVE stars, I would!!! 🤬🤬 I ordered two refurbished Plantronic Explorer 50 Bluetooth Headsets Dec 29. I should’ve received my order in January-it NEVER CAME! My USPS confirmation said it was delivered, but as I stated to the customer service, I’ve had mail delivered to me, the wrong address, which clearly stated other’s address’, SEVERAL times. They didn’t send me my product, refused to issue me a refund, and now I’m seeking further action. DO-NOT-PURCHASE-FROM-THEM!!

No better than a "rip off" artist I purchased a Plantronics Bluetooth headset. It was packed in a flimsy plastic bag and shipped via USPS. When it finally arrived, the plastic bag had been destroyed in transit. I did NOT RECEIVE the Bluetooth headset. MULTIPLE attempts to get CellXPo to correct the situation (including complaining to the BBB) failed. DO NOT do business with this company.