Absolute trash Absolute trash. Ordered UR Beats earphones and instead I got something that resembles them. They came in drug dime plastic bags, the ear gummies looked like they were cut with scissors, the cables was not flexible, the quality of the sound was trash, and it didn't have a serial number.

Item received in a plastic baggie...Missing components. Ordered new Samsung wireless earbuds and they came in a plastic baggie. When I asked them about this they indicated this was the "bulk shipping" noted in the item description--they remove it from the packaging. However, components that are typically included with a new item were missing and there was no owner's manual. Reached out to them for a return RMA# because I was expecting an intact new item, in a box, and have not yet heard from them. I will update if and when I hear from them...

Great Customer Service I recently purchased a bluetooth and unfortunately the unit would not go into pairing mode. With no questions asked, the CSR replaced the product before even receiving the defected return. I am confident the new model will perform satisfactorily and am pleased with this vendor. I will recommend Cellxpo to my friends and colleagues.

Sends wrong items then ignores you I ordered an item (headphones). The item I ordered wasn't available, so instead of letting me know and asking how I'd like to proceed, they sent an older cheaper model that the specific one I paid for. I immediately requested a refund and a return shipping label. They took several days to get back to me, then said it was close enough. I replied it wasn't what I specifically ordered and paid for. No response from them, just completely ignored.

Terrible company Terrible company! Sold a reconditioned headset to me as though it was a new one on sale. Listed the regular price with a line through it and their price next to it without telling me it’s reconditioned. Then when I tried to contact them their website was mysteriously down for a number of days. My credit card company did not support me because Cellxpo said I didn’t contact them first. DO NOT DO BUSINESS WITH THEM. My headset now doesn’t work just a few months after buying them!