Scam artist - Joel Kremer The company shipped me a non-functional display unit in an open package. The customer service (i.e. Joel Kremer - CEO, tech support) insisted that the headset simply needed to be charged for 24 hours... This was a display unit like they have in cell phone stores that are only for display purposes. Unbelievable.

Terrible company Terrible company! Sold a reconditioned headset to me as though it was a new one on sale. Listed the regular price with a line through it and their price next to it without telling me it’s reconditioned. Then when I tried to contact them their website was mysteriously down for a number of days. My credit card company did not support me because Cellxpo said I didn’t contact them first. DO NOT DO BUSINESS WITH THEM. My headset now doesn’t work just a few months after buying them!

crooks this seller is an outright crook they sent an empty box nothing in it wont make it right dosent respond buyer be ware how do you package a bluetooth in a box without sealing the box? the low price should have tipped me off hope i can get satisfaction thru credit card company to the owners you can not atone for this deception dont even try

Cheaper headset substituted and denied! I ordered 4 Motorola H17txt headsets at $39.95 each. Cellxpo in Brooklyn, NY sent me 1 H17txt, and 3 straight H17 headsets. The difference is now and always has been the outter metal mic cover on the H17txt model instead of the plastic mic on the H17. They even have the pictures on their website showing both models with complete descriptions. While they price both models the same, other sites, and traditionally so, charge $10 less for the straight H17. Either they don't know the difference, which I doubt, or they just chose to substitute without telling me, then when I complained by email they claimed they sent me the H17txt even though I sent them pictures.

Satisfied with Customer Service Response At first I was skeptical about CellXpo when I did not receive my order. Wrote an email to customer service and found out that the Jabra BT 8040 Bluetooth headset that I had order was not in stock. CellXpo offered another Jabra headset instead but elected to change the order to getting the Bluetooth_Car_Kit-TZ700 speaker system with no additional charge. I confident that the product will arrive in a timely manner. I would buy from them again in the future.