Great product but absolutely awful Customer Service Great product but absolutely awful customer experience. I bought a pair of headphones that arrived and worked as expected. However, they don't fit me right and were uncomfortable so I wanted to return. Good luck. I've tried emails, the refund form, phone calls, and anything else I can think of to no avail. Seems like this company only creates products while everything else is sham. I'm completely done with Cowin.

Isn't it amazing? Isn't it amazing? I've had nothing but bad experiences with Bluetooth products and yet, the best Bluetooth product i've had by a country mile are the Cowin E7 headphones. They have been SO good it's not even close. Sound, connectability, supportability (iPhone, Windows laptop, iPad etc) I'm not doubting other people's bad experiences but........ my little E7s are amazing and are still going strong.....

Doesn't even deserve 1 star Doesn't even deserve 1 star. Headphones arrived DOA. Filled out website submission form, emailed multiple times, called (no answer). I finally gave up and disputed the charge through my credit card company. They've refunded my card, apparently they couldn't get hold of them either.

Well at least I received my product… Well at least I received my product quickly unlike some. I wasn't happy with them and have tried for a week to return them but haven't gotten any reply. Wish I'd had Trust pilot reviews before i bought. After re-checking Cowins website reviews they are obviously fake. Installed trust pilot extension to hopefully avoid bad sellers in the future. :(

Do not buy anything from Cowin Audio bought the E8 headphones from Cowin… BUYER BEWARE! I bought E8 headphones from Cowin Audio in March of 2023. They promised a two a two year warranty extension. After the first two months the headphones stopped charging. Since then I have been trying to get my headphones covered under warranty. I made every attempt to contact them. Here it is 12/24/23 and I have not heard or seen any response from them. Buyer be beware! Now I see Cowin Audio advertising on the TV. I am very frustrated.