Good afternoon unprop Good afternoon Yes I got worse costume service ever They just laugh at me ! Didn’t listen what I say . The agent talking to his co worker and I didn’t think he know I was try to have proper conversation to resolve a problem. He just laughs and have monologues to himself I bought 6 Segway in pass 7 year unfortunately it’s the last BRAVO!

Avoid avoid avoid!!! Avoid avoid avoid!!!! Wish I’d read the reviews before purchasing a Segway scooter only 3-4 months old only used for about 5-6hours in total and still broken after being repaired twice under the warranty…

Try to avoid this company Try to avoid this company! Have a worst customer service! Broke down after being used a two weeks after purchase. Scooter is on warranty and have the battery issues and Segway doesn’t bother to replace or fix it, just keep sending scooter to repair shop and from repair shop is coming back in absolutely same condition!!! Absolutely ridiculous!

Not taking their don’t care attitude anymore!Unlike others my experience with their… Unlike others my experience with their customer service has been not to bad it’s the actual scooter that I’m really disappointed with. I have sent it back twice to be repaired and the last time it came back it was missing screws and the rear light no longer works. When I ask for a replacement light they said they no longer had the part. They offered me a replacement scooter and then nothing! My wife can get a bit crazy when she feels we haven’t been treated fairly and becomes a “Keyboard Warrior “ and will spend her free time writing reviews and emails to anything that has to do with the problem! I think we all need to start taking a stand about bad treatment from companies who just don’t care about quality anymore. Society has become weak and just seems to bend over and take it!!! I am going to follow my wife’s example and not take their indifference to their customers problems anymore!!!

Worst customer service ever Worst customer service ever! Constantly chasing for my faulty item to get sorted, less than 6 months old and the handlebars are loose and leaking paste from frame. I have now been told that repair will be 15 days and you are not provided a replacement. My son needs this to get to and from work, they are not interested. Don't bother purchasing from them!