Ordered monitor, not delivered, no refund for 3 months (at least) I ordered a monitor online at the beginning of November (it's February now). I never received the monitor, nor a refund. I contacted customer service twice, both times was assured that the issue would be resolved. It was not resolved. The tickets were closed and I was ignored further. I've just raised my third customer service request. Who knows if I'll ever get my money back? Robbery.

They're regularly a bit slower than… They're regularly a bit slower than their claimed times on the website - which is frustrating enough that I often buy elsewhere. Otherwise - reasonable range and prices. Have successfully exchanged a faulty product.

The service here is terrible The service here is terrible! You can't call them which is insane, plus, when something is shown as in stock and one orders click n collect, it can take days to get that email needed to go pick it up! They need to revamp their customer service and allow customers to actually call them.

.com.au is not the same as .com Anyone who leaves a review here clearly cannot read, as this is the wrong website for the Australian Retailer.

Can't even ship correct Item... Bought a mouse Pad that took a few weeks to arrive, only for it to be the complete wrong mouse pad. Now have to return the mouse pad on my own effort before I can get what I ordered in the first place. laughably unprofessional and a waste of time, would not recommend!