Alan
AUBe warned - service is pathetic. Ordered 4 x RAM chips from Mwave. A somewhat urgent requirement but expecting the usual 'in the post a day or 2 later' as is the case with every other online supplier. Placed an order on 13th. Four days later order status is still "processing". No phone number to contact them. Their chat is merely a bot that can't answer anything.
JagexIsWatching
AUExtremely poor processing times and Customer Service I placed an order on the 22/07/2021 and 7 days later it's still processing. Contacted support numerous times and have been told different stories. Was also told my order had been forwarded to the warehouse with high priority on two occasions. Yet my order is yet to be sent. On the website it says 1-2 processing days, yes I can understand that due to the lockdown there may be some delays however a week gone by and my order still hasn't processed? Don't recommend ordering from here unless you're willing to wait a long time.
Koala
AUGot a pc no problems :) Got a pc no problems :) just hated doing the auth check but all good
Cooper Patton
AUOrdered monitor, not delivered, no refund for 3 months (at least) I ordered a monitor online at the beginning of November (it's February now). I never received the monitor, nor a refund. I contacted customer service twice, both times was assured that the issue would be resolved. It was not resolved. The tickets were closed and I was ignored further. I've just raised my third customer service request. Who knows if I'll ever get my money back? Robbery.
Sean Hopkins
AUDo yourself a favour, avoid these cowboys like the COVID! The only reason they get any stars is because the person on the online chat actually replied to me. I cancelled my order because it took them 4 days to do precisely nothing after taking my money. (Order processing for the entire time although their site claims that items which are in stock at Mwave process within 24hrs.) Do yourself a favour, go to Scorptech instead, slightly more expensive, but at least you know they will stick to their their word. Avoid these cowboys like the COVID!