Extremely poor customer service. Will not buy here again. Firstly I will start to by saying that their processing time stated on their website is a lie. "Less than 24 hours" basically means it takes them 24 business hours to process. Thus, 3 or 4 days. I found this a bit confusing as I had thought that the way that is stated is just false. When I sent them an enquiry they haven't responded. It is four business days later. I would have liked to receive some sort of response, but none has been received. If you want to buy from a place that has decent prices and non-existent customer support, this is the place for you.

Selling Used Product AS NEW ONE! BAD BAD BAD I recently made a purchase on their online site. they provided with second hand item that had hair inside. i made full payment however the product arrived as a used/ or tested product that was definitely not new. reported them to accc. never again Mwave.

Useless Failed to deliver goods within the specified time. (One low range GPU) $189 AUD order was cancelled. Still haven't received refund over 3 days. Avoid this site and headache, Scorptec or Austin computers are highly recommended

Two Weeks ago Two Weeks ago, order two monitors, Found out today that they cant supply and was purchased two weeks before the End of the Financial Year for a reason. Should have read all these other review first as this is so annoying.

Ordered monitor, not delivered, no refund for 3 months (at least) I ordered a monitor online at the beginning of November (it's February now). I never received the monitor, nor a refund. I contacted customer service twice, both times was assured that the issue would be resolved. It was not resolved. The tickets were closed and I was ignored further. I've just raised my third customer service request. Who knows if I'll ever get my money back? Robbery.