E. N. Gineer
GBWoeful customer service I bought a selection of small bore 90 degree elbows from here. When I received the order I discovered the diameters were larger than that quoted in their technical specs. This meant they were unsuitable for my application. It took me a month to be able to return them. Their returns web portal didn’t work and they refused to provide an alternative solution. I made multiple phone calls and emails but was continually fobbed off with excuses and a display of complete apathy in resolving the issue. When they finally did give me a returns label, I still had to chase the refund once they’d been delivered back. Extremely poor customer service and non-existent aftercare. It’s a shame really because the quality of material and construction is actually pretty good. The bigger hoses are probably alright, but I won’t be going back. Ever.
Tina Apps
GBRelying on Evri as your delivery… Relying on Evri as your delivery service is a big mistake. Had I know, I wouldnt have bothered ordering. Needless to say tracking for Evri was complete rubbish and a waste of time staying in to receive.
Mrs Bunn
GBNot a real company They wont take phone calls because they are not a real company. They have multiple websites and ebay accounts collecting orders. They do not make or have the product them selves so they have no idea if they can fulfil the order. The product will come from other suppliers with no quality control. Be aware, if you cannot speak direct with the company making the product dont buy from them.
David Rose
GBReally good quality products. I needed a silicone joiner for my supercharger which needed to be 50mm in length. This was one of the few companies who offer a 50mm option, which is really good news if you don’t fancy cutting the pipe yourself. The pipe supplied is of a very high quality and feels really sturdy, unlike some silicone hoses I have seen. I would highly recommend this company and Ashley on their customer service has been really helpful.
Kevin
GBGreat products great service I've used this company several times.all mail order. They provide rapid response to technical queries. I have bought stainless steel jubilee clips from other companies which have failed. Ash's clips haven't failed me - i'll use this company again