Terrible service and terrible customer service Terrible service and terrible customer service. Ordered hoses and paid for next day delivery and didn’t arrive. Told would send replacement and they didn’t turn up for three days with half my order missing. Customer service couldn’t care less. Will never use again.

I ordered and paid for 20L of Adblue… I ordered and paid for 20L of Adblue (for diesel cars) via ebay, they only shipped 10L and wouldn't respond to my request for either a part refund or the balance of the order. So I opened a case against them on ebay to which their only response was "close the case before we can respond"! Obviously I didn't and now ebay have part refunded me. These people tried to rip me off...

Great products great service I've used this company several times.all mail order. They provide rapid response to technical queries. I have bought stainless steel jubilee clips from other companies which have failed. Ash's clips haven't failed me - i'll use this company again

Poor service Items listed on site as in stock when they weren't causing a delay in delivery. Delivery company were then late delivering items and ASH weren't very helpful in the ordeal. Then once I'd finally received items, pipes had burr on the inside edges. Not what you would expect when you pay good money for these parts. Samco have all my future business.

Didn't meet advertised delivery time I ordered on Wednesday morning and paid around £10 extra for next day delivery. It's now Friday evening and the courier, Evri, has the item at their depot but isn't saying when it'll go out for delivery. Previous experience is that this could take up to a week. I would have picked Royal Mail or another supplier if I'd known they use Evri, and ASH shouldn't advertise delivery times which their courier can't meet so I'm marking them down. Secondly the invoice ASH sent me is in the form of a broken link to their website. They won't deal with post-purchase queries by phone, or chat, so I emailed them yesterday morning and this morning but haven't had a reply. Other than that, their product range is good although other suppliers eg Viper have a wider choice of fittings in odd sizes and delivered on time with FedEx.