Woeful customer service I bought a selection of small bore 90 degree elbows from here. When I received the order I discovered the diameters were larger than that quoted in their technical specs. This meant they were unsuitable for my application. It took me a month to be able to return them. Their returns web portal didn’t work and they refused to provide an alternative solution. I made multiple phone calls and emails but was continually fobbed off with excuses and a display of complete apathy in resolving the issue. When they finally did give me a returns label, I still had to chase the refund once they’d been delivered back. Extremely poor customer service and non-existent aftercare. It’s a shame really because the quality of material and construction is actually pretty good. The bigger hoses are probably alright, but I won’t be going back. Ever.

Lack of customer service Rung up to place an order, had some rude guy answer whom told me to order through their site instead... Firstly, why have a order line if you don't want to accept orders through it, secondly, where is the customer service skills... We are a vehicle based business building customized race vehicles so we order quite a bit. This guy obviously needs less workload. Parts are good quality however, delivery can be temperamental but overall a good business with a wide variety

Do not expect to receive the quality of… Do not expect to receive the quality of products pictured on the website. This company is selling very cheap and nasty hoses. I would not trust any of the hoses I purchased from them and have started a return. Hopefully I don't have the issues returning that others have had on trust pilot. It also seems that one persons name in particular pops up!! Ashley who emailed me back was/is rude, less than helpful and it would appear blind as a bat as he insisted I had recieved "quality" hose.

Slightly underwhelmed but in general ok Ordered some couplers, a 45 and 90 degree aluminium bend. Package was well packed delivery was quick but once I opened the box I was abit disappointed with the really roughly cut couplers I received, aluminium bends were great. I did go back to the website and see it is stated that the couplers are tailor made rather than manufactured to the sizes so something to bare in mind. Overall not bad

Great products great service I've used this company several times.all mail order. They provide rapid response to technical queries. I have bought stainless steel jubilee clips from other companies which have failed. Ash's clips haven't failed me - i'll use this company again