Stole $188 from me I signed up for a one month $35 membership and they stole $188 from me and won't give it back. I reported them to the Better Business Bureau and I wish that I had been warned it was a complete scam before signing up. They will financially destroy you. Stear clear. EDIT: i have an email receipt from Bodi that says one month membership and when i called their customer service they told me no such thing existed so they owe me no refund. They are a complete and total scam and i have no idea how they are still in buisness. I have contacted them through numerous methods- the response to this comment is just another nonsense message from con artists. Not real company.

Just don’t do it I was conned into getting whatever BS promotion they were selling…65% off or something. I was never told they were actually signing me up for a monthly subscription of their NASTY shakes. I just wanted to purchase the bike and the yearly program for the bikes. THAT’S IT! I saw a charge for $150 on my credit card and immediately called them to cancel it. They said the stuff had already shipped so I had to wait for it to arrive. I was given a day of Monday. It’s now Wednesday with no package. I tried to call customer service and they refused to let me speak to a supervisor or a manager. I just want my money back. I never agreed to a monthly subscription. Their customer service is TERRIBLE. Do not use them. Just spend the extra money on a Pelaton. I wish I did. Also: Beachbody “responded” and basically did nothing. So I guess thanks for the response? The customer service here is absolutely terrible. Avoid them.

UNPROFESSIONAL & IMPOSSIBLE TO CONTACT This company is impossible to get ahold of. I had a membership for $99/year. I tried to cancel it after the first year and couldn't reach them or get a call back. They charged me $179 for the next year. I have submitted requests for callback from them multiple times with ZERO response. I would not give this company your credit card information. Not safe! And the contact link they give you doesn't even work! Try it for yourself!

Very poor customer care I have been a member for years but have been really disappointed of late by the poor customer service and lack of technical support. I’ve gotten intermittent error messages when trying to access workouts. This has been going on for several weeks and I’m having an impossible time getting it resolved. The support on the site is awful and there is no good way to get help when escalating concerns. I’m literally waiting for a member of the tech support team to respond to me now. I was told I would have to wait 15 minutes. That was 45 minutes ago. Very frustrating. For a company focused on improving well being they are missing the mark.

THINK TWICE! BODI charges a hefty price and sends no notice that they will be charging you again for a renewal. Their customer service insists there is “nothing we can do” after your card is charged for another year that you don’t want. Money down the drain. Think twice before subscribing!!