The Beachbody Company

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1.25
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

10.00%

1

85.00%
About The Beachbody Company

Beachbody fitness, nutrition, diet, exercise and weight loss programs and products, all expert-designed by fitness professionals.Home to P90X, Turbo Jam, Hip Hop Abs, 10-Minute Trainer, Slim in 6 and more!

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Ella K
GB

Please be aware of the way this company treats their customers Please be aware of the way this business treats their customers. If you have an issue with your account they will make a decision without working with you. Beachbody will not refund your money even if you contact the same day that the membership renewed or even offer any options to use the funds for a different membership. They would rather lose you as a customer than work with you to resolve the differences. There are many other options out there I encourage everyone to consider before wasting your money with a company who does not care about their customers. This company just wants your money and it's all about money and nothing else. Update: There is a reason why there are so many negative reviews - this aligns with the way this company treats their customers. They just don’t care about them !!! It’s all about the money !!!

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Customer
GB

UNPROFESSIONAL & IMPOSSIBLE TO CONTACT This company is impossible to get ahold of. I had a membership for $99/year. I tried to cancel it after the first year and couldn't reach them or get a call back. They charged me $179 for the next year. I have submitted requests for callback from them multiple times with ZERO response. I would not give this company your credit card information. Not safe! And the contact link they give you doesn't even work! Try it for yourself!

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Aleksandra Synos
CA

If you’re thinking about a Free trail… If you’re thinking about a Free trail beware! Bodi Beachbody will not allow you to cancel via app. When you submit the dispute form they will deny you for charging months of membership even though you clearly cancelled and deleted the app. I will continue to fight to get my money back.

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Heather
GB

I initiated a trial membership of… I initiated a trial membership of Beachbody in March of 2020, just prior to the COVID crisis. During the turmoil of this time, I neglected to cancel the trail membership and have since been billed $179/year for the last four years without the courtesy of an email notice prior to annual renewal. I requested a refund of the annual charge which just posted to my account last week and was flatly refused, despite not accessing the platform for the last four years. Additionally when I requested to speak to manager, I was told that wasn't possible. Beachbody is very efficient at taking your money but not at all efficient in providing a good customer experience.

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Charlotte Biggs
GB

They stole £179 !! Avoid at all costs! They stole £179 from me and have refused to give it back!! Subscription auto renewed for almost double the original subscription with no warning emails, and after immediately cancelling they refused to repay me even though I told them I had no money to feed my family. Avoid at all costs!!

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