Product never came I had ordered the roxylea and had it delivered to my place. However it was delivered and returned back to the facility because it said i had moved and didn't leave a forwarding address. This is false and when I called their customer service line the number was no longer available and my ticket asking for a refund because I never received the product was ignore. Will not purchase from them again.

Do not order from BPI I ordered products from BPI. Immediately I was charged the same day ordering the product. After 3 weeks of no shipping confirmation I called BPI to see where my product was. The operator stated that someone claimed thei product I had ordered contained chemicals therefor the item was recalled. He stated it was “retarted”. The whole situation was not very pleasant and BPI did not impress me at all.

Frustrated customer Did not receive my order. Unable to open link to tracking info. Contacted BPI via e-mail as phone number to customer service would never connect. Received one response that a work ticket had been generated and I could expect a response within 24-48 hours. 6 days and another e-mail later and still no response. Frustrating!

Be Very Careful! I would be very careful in trusting this company. Today I called during business hours. I pressed 2 for sales. An outgoing greeting kept telling me to hold for the next available person. After approximately 35 minutes, the line went dead. I tried again pressing 1 for customer service. Same experience. No ability to leave a message. No ability to receive a callback. No outgoing message as to where I was in the queue - how many callers ahead of me or an estimated wait time. This is not how most businesses in this day and age function. A total waste of an hour of my time. I will never do business with this company. You can do so at your own risk. I personally have no faith or trust.

BPI ISO-HD is just blends of whey isolate and concentrate I recently bought BPI ISO-HD 5lbs Vanilla Flavour. But the label is different, not the same as the website shows. It is protein blends of whey protein isolate and whey protein concentrate. Not 100% pure isolate proteins. The protein content is 25 grams, carb content is 3 grams, fat is 1.5grams (Per 32grams / 1 scoop serving). So, what is the difference with BPI Whey-HD or either BPI Best Protein if they are the same categories as protein blends. What a terrible.. Need clarifications and explanation from BPI..