Wyoming Joe
GBCommunication could be better. Website was easy to navigate, and prices seemed fair. Free shipping is a positive. But I would have expected better communication and expediency after placing an order for many thousands of dollars. Other than a confirmation email immediately after placing the order, no communication even after nearly a week.
Guest
GBSuper helpful Super helpful. Answered all our questions and made it all seem easy. Had our estimate emailed to us quickly and called us to confirm it was all correct. Great experience - would definitely recommend.
Paul
GBIn reference to the review I left In reference to the review I left, I have to take it back. There were a comedy of errors, miscommunications, phone system issues, etc. Air Sanctuary in fact did respond to and handled my issues. Again, after some confusion and manufacturer logistics problems, the Mr Cool system is working fine for hopefully many years to come!
Eric H.
GBShipping was a bit slow Shipping was a bit slow, but it was during the covid pandemic so it really wasn't A.S's fault. I needed some help setting up one of my wall units and the call center was extremely helpful figuring out the issue, they had my system up and running in no time after that! It was really easy to install and I didn't need to pay for any professional help. This system saved me a ton of money and is so quite you don't even know it's running. Thanks Air Sanctuary will definitely recommend you to everyone...
Matthew Pincoski
GBGreat customer service Great customer service. Air Sanctuary reached out for an out of stock item in my order and offered an open box replacement at a lower price. I’m getting my order on time and saving money in the process. Thanks!