Happy Customer Customer service and sales were very knowledgeable and helpful. Fast shipping. All items ordered came in great condition. Generac generator and Generac transfer switch work great. Very happy with my purchase and setup. Would recommend to others.

The generator arrived promptly The generator arrived promptly. It looked new but it had obviously been run because I could smell gasoline in the tank. The generator started right up and we as quiet as advertised if not quieter. I would say that FactoryPure met all my expectations in terms of describing the product, its condition and its shipping agreements. What else can you ask for.

Great Ordering Experience My ordering experience was given high marks because of the easy ordering experience. The website is very user friendly. I clicked on the button to receive shipping notifications and was able to track the order which arrived quickly. We have placed Factory Pure on an approved reorder list. Thank you!!

Great company …Ivor Gabric I use this company for more expensive and top brands filtration systems and softeners because i never had problems with shipping or damage. I love this company had no problem with any order so far. I trust them and i will be customer for sure!

Excellent Customer Service I’m a repeat customer for FactoryPure and the price is always right, and the product always ships fast. I did have an issue with my most recent order that wasn’t even FactoryPure’s fault but a manufacturer mistake, and they still made it right. The excellent customer service is another reason I’ll keep buying from FactoryPure.