Jaswinder Singh
GBthe HOD arrived DOA the HOD arrived DOA. I have contacted via phone and no reply from KSTAR
Sanjai Narain
GBVery efficient service Very efficient service. A rep called to say that I had incorrectly entered store-pickup. He then set up mail delivery. Got the filters two days later.
Joel Kaplan
GBHad this hood for 5 years. Installed this hood for 5 years. Works well When I needed to replace an LED light K-Star was very quick to respond with replacement light and instructions
David Sanders
GBBad Shipping Packaging The shipping packaging was cobbled together from multiple cardboard boxes, including an inside out UPS box, and the end was open but sealed with lots of packing tape. Thankfully the items survived undamaged, but the shipping packaging was not professional. Product itself seems OK, but does not fit as well in the unit as the one it replaced.
Tobi Hajjar
GBLove our stovetop vent hood Love our stovetop vent hood. Easy process to order new vent filters. Was impressed to receive a customer service call to verify I wanted two sets of filters as they are sold as a pair. Yes I ordered two. Happy to have the new filters in place. Would be nice for recommendations on cleaning them as it’s tricky to remove the grease.