VERY SATISFIED They reached out to me because I was purchasing something incompatible with my range hood. They quickly refunded and sent me a link for correct product and quickly answered my questions. Still need to install range hood, but my experience with K STAR was great!

I own an appliance service company in… I own an appliance service company in nz I could not get the parts i ordered anywhere Checked these guys out and voila !! Very happy with delivery /quality / everything I will be using again many thanks

Very efficient service Very efficient service. A rep called to say that I had incorrectly entered store-pickup. He then set up mail delivery. Got the filters two days later.

the HOD arrived DOA the HOD arrived DOA. I have contacted via phone and no reply from KSTAR

Your web filter size of model k1003A has been incorrect for 3 years. I have a range hood K1003A model which needs to replace the filter. Since your product k1003A has a very good quality, I changed the same filter about 3 years ago. The problem happened on your web site which showed the incorrect size of filter. 3 years ago I met the same problem which confused me that I found the size shown on the web didn't match the actual size. When I ordered the same filter last week, It spent me at least half hour to figure out the web size is incorrect. To correct web size only needs 1 minute for web master but you can not do it for at least 3 years. that is why I give you one star to alert your service. I have to admit you have a good product but service is bad. I hope this message can change your web filter size so that other customers won't go thru the same trouble I went.