Your web filter size of model k1003A has been incorrect for 3 years. I have a range hood K1003A model which needs to replace the filter. Since your product k1003A has a very good quality, I changed the same filter about 3 years ago. The problem happened on your web site which showed the incorrect size of filter. 3 years ago I met the same problem which confused me that I found the size shown on the web didn't match the actual size. When I ordered the same filter last week, It spent me at least half hour to figure out the web size is incorrect. To correct web size only needs 1 minute for web master but you can not do it for at least 3 years. that is why I give you one star to alert your service. I have to admit you have a good product but service is bad. I hope this message can change your web filter size so that other customers won't go thru the same trouble I went.

Had this hood for 5 years. Installed this hood for 5 years. Works well When I needed to replace an LED light K-Star was very quick to respond with replacement light and instructions

Kitchen Range Hood lights I have this kitchen range hood for almost 10 years and one of the lights just started blinking one day and was impossible to find were I live. I found the exact product needed in K-Star store. In just a couple of days my kitchen range hood started looks as new! Thanks for the quick shipping. Excellent!!

Called for info Called for info, got it quickly, ordered lights painlessly, received them quickly, all said and done in 2 days, great service, Thanks

Just excellent customer service Just excellent customer service, very accommodating company. The product was set up and shipped in great packaging. The range hood worked as advertised, looks great, and they were so helpful in explaining the features and benefits of it over the phone. Highly recommend them and would gladly use them again for all my reno projects...